Our solution is "answers", e.g. targeted customer lists and actions that drive top-line revenue. WE score a customer's propensity to buy your products in the next 7 days, 30 days, up to a company-wide forecast of top-line built from each individual customer journey. we measure a customer's affinity with regards to your product lineup, what would they really want to buy. We score engagement using our patented Cerebri Values metric where we value your brand in local currency terms on a customer-by-customer basis.
CX datasets are time-series. Other datasets that we have processed include employee journeys where we work with a leading workforce communications ISV to help them predict employee attrition, employee by employee.