The Dropoff Difference
Couriers
Our professional, highly-trained couriers go through a seven-day vetting process before they can wear the Dropoff uniform – including written tests, in-person interviews, ride-a-longs, and multiple background checks. They are continually rated by our customers and reviewed by us to ensure they’re always meeting our high standards.
Customer Service
When it comes to logistics, one size does not fit all. Our experienced team will design a custom logistics program based on your specific needs. Our customer service team is available 24/7, so we're always there when you need us. If we’re not already in your city, let us know and we can set up shop in less than 30 days.
Reliability & Experience
Our couriers have made over a million deliveries in cities all over the U.S. We are committed to providing consistent, dependable service and professionalism with every delivery. Use our tracking technology to see exactly where your courier is, and when they’ll arrive. With Dropoff, you can have peace of mind that your deliveries are in good hands.
Accountability & Timeliness
Dropoff is the only logistics partner you’ll need for all of your locations. We have local experts available at any time, and our “no excuses” approach means we take full accountability for every pickup and delivery. We measure our performance on our timeliness down to the minute and use courier ratings and reviews for continual improvement.
Scalability
Before we design your customized logistics program, we get to know your business and align our program with your company’s goals. We have 10+ unique courier actions that can be configured for your deliveries and can develop new ones to meet your specific needs. Our system allows you to make changes to your logistics program as your business evolves.
Technology
Our software seamlessly integrates into your existing operations, our user-friendly interface makes placing and tracking orders simple and intuitive. Already have your own couriers on staff, but don’t want to manage them? Put them into our custom-built app and we’ll manage them for you.
Fleet
Dropoff vehicles are always clean, well-maintained, smoke-free, and marked with the Dropoff logo. We regularly audit the health of and track every vehicle in our fleet. No matter what you need picked up and delivered, Dropoff has the right-sized vehicle and expert couriers to transport your goods with care.
