• UPTIME's technology, without human intervention, links a commercial vehicle in need of roadside assistance with a nearby service provider reducing down time by 75%.
• UPTime’s average response time is 30 minutes (compared to industry standard of 1.5 hours)
• How it works: CLICK (request service), ACCEPT (RSP selected), ENGAGE (RSP arrives), TRACK (RSP & Vehicle), COMPLETE (Vehicle handled), REPORT (all involved notified), then INVOICE (direct billing)
• Product - Have currently done all of this through text messaging → expect to test and launch the app with existing clients over next 30-60 days