UPTIME

1. Fleet Management Companies (FMCs) own/manage large numbers of fleet vehicles. The problem is that they do not own or control Roadside Service Providers.
2. Fleet customer wait too long for service providers to arrive costing the industry millions in cost related to downtime (on average a vehicle is waiting 1.5 hours).
3. Tow drivers (service providers) sit idle 65% of the time waiting on calls.

• UPTIME's technology, without human intervention, links a commercial vehicle in need of roadside assistance with a nearby service provider reducing down time by 75%.
• UPTime’s average response time is 30 minutes (compared to industry standard of 1.5 hours)
• How it works: CLICK (request service), ACCEPT (RSP selected), ENGAGE (RSP arrives), TRACK (RSP & Vehicle), COMPLETE (Vehicle handled), REPORT (all involved notified), then INVOICE (direct billing)
• Product - Have currently done all of this through text messaging → expect to test and launch the app with existing clients over next 30-60 days