GXO Case Study: A Data-Driven Security Robotics Program

Risk Issues And Mitigation Opportunities:\r\nGXO is responsible for billions of dollars in assets and revenues. Ensuring that customers can resiliently distribute their products in an effective, efficient, and timely manner enables world-class service level agreements. The GXO security team was looking for an innovative solution for their perimeter security operations that addressed oversight of key risk mitigation opportunities including:\r\n\r\nEnhanced visual security risk, threat, and vulnerability coverage in and around large distribution centers and warehouses with many potential access points.\r\nOptimized autonomous support of security officers to mitigate a country-wide labor shortage.\r\nImproved reliability for observing and reporting alarms, anomalies, and mitigation responses.\r\nImproved brand value protection through more effective security response, asset protection, and risk management procedures.\r\nCreated a safer environment for employees and contractors by using robotic solutions rather than personnel to investigate security alarms.\r\nDelivered value to shareholders by optimizing corporate security costs and prioritizing solutions that are scalable while providing an ROI.\r\nBuilt a layered security solution to effectively protect people, assets, and stakeholder interests.\r\nCreated a flexible and repeatable process for detecting, investigating, reporting, and responding to alarms while lowering the liability risk of people (contractors, employees, first responders, visitors) in the process.\r\n\r\nDroneDog and DroneSentry conducting an alarm security response mission.\r\n \r\n\r\nSolution Requirements:\r\nAutomated drone system to include a battery swap capability for back-to-back security missions with less than 5 minutes of downtime. Note: All other drone-in-a-box systems have a ~40-minute downtime to fully charge by using an inductive charging system rather than battery swap.\r\n24/7/365 customer support.\r\nRemote monitoring capability with real-time video feeds and tele-operable drones/robotics at near-real-time speeds (less than .5 second latency).\r\nA dedicated Robotic Security Operations Center (RSOC) for remote monitoring and operations.\r\nAutomated remote software updates.\r\nConsistently scheduled maintenance plan to enable system reliability throughout the length of the multi-year contracts.\r\nOPEX costing structure.\r\nA clear regulatory path to receive Beyond Visual Line-of-Sight (BVLOS) waivers from the Federal Aviation Administration.