Civica Digital Mexico

Cívica Digital provides Urbem, a platform to digitize government services, along with AI agents that automate citizen interactions via WhatsApp, phone, and web for payments, appointments, and registrations.

Active clients include governments of Monterrey, Baja California, Coahuila, Hermosillo, and San Pedro Garza García. The company has won multiple awards including Meta's Llama Impact Innovation Award (2024) and was listed among the 100 most influential Latin American companies.