Gradius IT Solutions

Gradius IT Solutions is a security-first Managed IT Services Provider (MSP) headquartered in Hackensack, NJ, delivering comprehensive IT support, cybersecurity, cloud solutions, Microsoft 365 services, compliance consulting, and IT strategy for small and midsized businesses across the Tri-State area and nationwide. Founded by Robert Joyce, a veteran of Wall Street's most demanding IT environments, Gradius brings enterprise-grade technology to SMBs at a fraction of the cost of building an internal IT department. The company offers a full suite of services including Managed IT, Co-Managed IT, 24/7 NOC & SOC coverage, Managed Detection and Response (MDR), Microsoft 365 management, cloud migrations, network security, HIPAA and regulatory compliance, Virtual CIO (vCIO) advisory, Secure AI as a Service, and VoIP communications — all delivered by a 100% U.S.-based team with flat monthly pricing and no long-term lock-in.

Small and medium-sized businesses are consistently underserved when it comes to technology — lacking access to enterprise-grade IT infrastructure, proactive cybersecurity, and strategic IT leadership that larger corporations take for granted. Without a dedicated IT department, SMBs face unpredictable downtime, security vulnerabilities, and compliance risks that stifle growth.

Gradius IT Solutions acts as a complete outsourced IT department for SMBs, providing 24/7 monitoring, helpdesk support, enterprise cybersecurity, cloud management, compliance-as-a-service, and vCIO strategic guidance — all for a flat monthly rate. Clients can expect measurable results including fewer tickets, less downtime, and visible ROI within 30–90 days.

Gradius serves clients across 235+ cities in the Tri-State region (NJ, NY, CT) and nationwide, maintains a 99.9% service availability target, a sub-15-minute average help desk response SLA, and holds a 5.0 rating on Google Reviews. The company has been operating since 2012 with decades of enterprise IT experience behind its leadership.