Illuma Labs helps contact centers elevate the user experience, enhance security, and improve operational efficiency with zero friction voice authentication.
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Existing identity verification technology and processes can lack true security/infallibility, leave much to be desired from a user experience perspective, and present a very real cost to operations (such as call centers) in the form of time and money. This problem exists across the financial, healthcare, telecom, and government sectors, representing a potential market of $10Bn.
Finovate · Sep 25, 2024
Best of Show winning voice authentication technology innovator Illuma Labs has raised $9 million in funding.
PYMNTS.com · Sep 12, 2024
Illuma Labs has raised $9 million to speed the development of its voice verification tools. The company, which makes voice authentication technology for
Dallas Innovates · Sep 10, 2024
Passive voice authentication "isn’t just for verifying customers," Illuma Founder and CEO Milind Borkar tells Dallas Innovates. Illuma's solutions address threats like fraud, voice cloning, and deep fakes, and he expects companies to use the tech "to combat the risk of help desk fraud that's exposed some major corporations to penetration of their IT systems."
Illuma
SCE Credit Union partners with Illuma to launch Illuma Shield™ voice authentication, boosting security and streamlining member verification.
Illuma
Join MCUL’s educational event featuring Illuma, where CEO Milind Borkar presents how IllumaSHIELD™ strengthens voice security and contact center efficiency.
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