uKnomi

Create Exceptional Customer Experiences
Dallas

About uKnomi

uKnomi helps the quick service industry to recognize all guests and deliver a fast, intuitive and personalized experience that increase traffic and sales.

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Problem statement

Drive-thru and pickup service can be inaccurate, inconsistent and unfriendly. The problem is getting worse with increasing staff shortages and costs, lack of visibility into guests and their experience and a low adoption of loyalty and brand apps. In essence these brands don't know and are unable to connect with more than 85% of their customers.

Traction information

Developed a minimum viable product and filed 3 defensible Patents.
Integrated with 3 restaurant ecosystem partners.
Signed co-innovation NDA with 4 of the largest global brands.
Contracted with 3 clients that generate early revenue with store deployment ramping up quickly.
Developed market presence and getting industry recognition.

Milestones

July 2023

Concluded agreement with second brand

Concluded license and services agreement to roll out to 35 stores

May 2023

Sent first invoice

After adding and testing customer app registration capabilities we formally licensed our first client

December 2022

Started first operational POC

Started first operational POC at 2 drive-thru restaurants

September 2022

Concluded first round of family

Funding from friends and family to start enlist customers and prove the concept

July 2022

Tastebuds AI starts training

A first of it’s kind AI model that use customer order history and other menu data to predict what people would order

May 2022

Completed site simulation tests

Completed 3rd simulation site tests for recognition and tracking

February 2022

Completed MVP

After 18 months of development and testing activities the first version of our recognition and location tracking for capabilities was launched. This version included Visual Ai based recognition and a digital finger print tracking capability that identify and locate people based on their personal devices.

October 2021

Testing Store App at a real store

Testing device installation and gather tracking data to analyze for a month

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