uKnomi

Create Exceptional Customer Experiences

DallasFounded 20208 employees

Restaurant & Bar Services

Capital FactoryPartners Fund 2023

🟢 Raising seed — $5.0M target

About

uKnomi helps the quick service industry to deliver a Fast, Friendly and Frictionless service with their AI-powered Marketing-in the-Moment platform that recognize all guests and personalize the guest experience.

Team

Johann van der Westhuizen

founder

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Srinivas Guddati

founder

Problem

Drive-thru and pickup service can be inaccurate, inconsistent and unfriendly. The problem is getting worse with increasing staff shortages and costs, lack of visibility into guests and their experience and a low adoption of loyalty and brand apps. In essence these brands don't know and are unable to connect with more than 85% of their customers.

Traction

Revenue from 2 initial and 2 complete brand roll-outs. Proven market fit and business value. Integrated with 5 restaurant ecosystem partners. Signed co-innovation NDA with 4 of the largest global brands.