Grupo Noa International

Grupo Noa International is a US-based global virtual call center outsourcing company founded in 2007, headquartered in Miami, Florida (with operations in Pasadena, California). The company provides multilingual inbound and outbound customer service, lead generation, telemarketing, interpretation services, and direct response solutions to clients across 100+ countries and industries including e-commerce, travel, healthcare, and telecommunications. With professionally trained agents from over 29 countries fluent in languages including English, Spanish, French, Portuguese, German, Mandarin, Arabic, and more, Grupo Noa International leverages enterprise-grade VoIP networks and cloud-based virtual contact center technology to deliver 24/7 customer support. The company emphasizes cost efficiency, scalability, and quality through a no-capital-investment shared agent model.

Businesses struggle to provide 24/7 multilingual customer support at scale without incurring the high costs of building and maintaining in-house call center teams across multiple geographies. Language barriers and infrastructure limitations prevent companies from effectively expanding into international markets.

Grupo Noa International offers fully outsourced, multilingual virtual call center services — including inbound customer care, outbound lead generation, interpretation, and e-commerce support — through a flexible, usage-based pricing model that eliminates capital investment and enables businesses to go global instantly with native-language agents in 29+ countries.

Founded in 2007 with over 17 years in operation, the company serves clients across 100+ countries with approximately 190 employees and reported annual revenue of $7.1M–$75.8M (varying by source). Ninety-seven percent of users reportedly recommend the service to friends and family, and 30 companies have recently shifted to using Grupo Noa International.